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THE NEGOTIATED AGREEMENT THAT STARTED IT ALL!

CONDITIONS TO THE DETERMINATION OF NEED FOR CHANGE OF OWNERSHIP OF ATLANTICARE MEDICAL CENTER

1. Capital Investment:

The new AMC/NSMC/Partners organization will invest $50 million in new facilities, equipment, programs and services over the next five years, of which at least $15-20 million will be required for facilities, programs and services in the Lynn community alone.

2. Primary Care:

NSMC will open a primary care and walk-in service on Boston Street in Lynn and will use its best efforts to do so within the first year of the affiliation.

NSMC will use its best efforts to provide school-based health services in two Lynn schools (i.e. Breed Middle School and Lynn Classical High School) in collaboration with Lynn Community Health Center (LCHC) and other community organizations during the 1997-1998 academic school year.

NSMC is committed to addressing the additional primary care needs of Lynn. An initial assessment by members of NSMC indicated a shortage of as many as ten Lynn-based primary care physicians (adult, OB/GYN and pediatrics). NSMC has provided a grant to LCHC, Greater Lynn Senior Services (GLSS), and Elder Services Plan of the North Shore, to determine, among other things, the actual extent of the shortage of primary care physicians and to make recommendations as to the scope, quality and optimal location for these services. NSMC will make best efforts to provide or cause others to provide the funding to meet the additional primary care needs in Lynn as determined by this study, and other relevant health care needs data to implement the recommendations of this study, including additional primary care and walk-in facilities in Lynn in collaboration with LCHC.

3. Infectious Disease:

North Shore Medical Center (NSMC) operates an HIV Clinic in Market Square in collaboration with AllCare VNA. NSMC is committed to working with communitybased providers, agencies and advocacy groups to improve the coordination and delivery of accessible health care and support services to the HIV/AIDS population. To begin this process, NSMC will facilitate the development of an HIV/AIDS workgroup in conjunction with LHTF, the North Shore AIDS Collaborative, Lynn Community Health Center, HealthQuarters, AllCare VNA, and representatives of the successful area HIV/AIDS programs to develop a coordinated biopsychosocial care program for the HIV/AIDS population. The program will include a patient education component, a community outreach/awareness initiative and patient-provider relationship building component. As a first step in building community awareness to HIV/AIDS providers and medical resources, AMC, NSMC and Partners personnel will provide weekly educational programming for Cornerstone for Life clientele on the biopsychosocial aspects of HIV/AIDS health care and the availability of resources. The programming will be provided with an initial goal of eight hours per week of programming. The length and duration of the programs at Comerstone for Life will be predicated on an initial needs assessment completed within the first 90 days of the AMC/NSMC affiliation and will be adjusted based on the ongoing evaluation and measurement of program outcomes.

4. Transportation:

The Ride to Better Health van currently travels to the AtlantiCare campus. NSMC will maintain and/or expand this program and, for the immediate future, its existing cab voucher program based on community needs and will use best efforts to publicize the existence and availability of these services within the Lynn community. Within 90 days of the affiliation, AMC/NSMC will work with interested organizations, including the LHTF and other key community organizations and transportation providers to develop a set of performance standards and protocols for the delivery of medical transportation services for all local providers and will implement the recommended standards and protocols developed. These standards shall include at a minimum, response time standards, standards to dispatch services and standards regarding multilingual capacity.

S. Teen Pregnancy:

NSMC is committed to working with the LHTF, the Lynn Teen Pregnancy Prevention Coalition (LTPPC), Giris Inc., HealthQuarters and Lynn Community Health Center to develop a more coordinated, comprehensive approach to teen pregnancy prevention in Lynn. To begin this process, NSMC will meet with the LTPPC Teen Committee to review teen survey and focus group information to identify the priority interests of teens regarding teen pregnancy. A preliminary review of this information indicated that more education, and improved access to mental health and primary care are necessary. As a first step to enhancing educational efforts and access to mental health, NSMC will help facilitate the development of a Peer Leadership Development Team utilizing its counseling resources at the North Shore Children's Hospital. In addition, NSMC personnel will be available on-site at the Teen Center and other teen locations to work with teens on a one-to- one or group basis to discuss and-respond to their individual needs.

6. Quality of Care for All:

The Partners hospitals and community health centers are committed to providing care to all Massachusetts residents, regardless of insurance status, ability to pay or immigration status. This commitment enabled more than 30,000 uninsured and underinsured people within the Partners system to receive care in FY 1996. AtlantiCare will become part of this commitment. In addition, the next 18 months will be a time of unprecedented.-change in the financing and delivery of care for Medicaid patients, the uninsured and underinsured, Medicare patients and other participants in publicly-funded health care. Up to 150,000 currently uninsured adults and children within Massachusetts may be able to obtain coverage during the next two years, principally through probrams which became available this summer. At the same time, significant changes in federal and state public assistance programs will disrupt Medicaid coverage for some people who currently have it. NSMC is committed to working with the Lynn Health Task Force, area health and social service providers and state agencies to ensure that patients who are eligible for Medicaid or for new state health insurance programs obtain that coverage. A pilot project already in operation at the MGH community health centers has enrolled 188,uninsured children in the state's Children's Medical Security Plan in the last three months. Additional commitments include the following

  • Providing all necessary lab services at no cost to free care eligible patients of LCHC and AMC.
  • Identifying ways to meet the needs of Lynn residents for outpatient pharmacy services, reviewing the need for those services in Lynn as well as the experience of Partners hospitals (BWH, MGH, NSMC) with the provision of similar services. AMC/NSMC/Partners will make best efforts to ensure that within two years of affiliation, patients seen at Partners' North Shore facilities will have available to them an outpatient pharmaceutical cost reduction program.
  • Addressing the needs of Lynn residents for the provision of free specialty physician services by working with the Lynn Health Task Force to assist in patient education; expanding the options available to Lynn residents by connecting community physicians to the new health insurance programs becoming available during 1997; and by using the experience of BWH and MGH to reduce other barriers to care (e.g., changing the system so that patients who are eligible for free care services are not billed by physicians for their services when it is clear those patients will not be able to pay.)
  • AMC/NSMC/Partners will make best efforts to ensure that within two years of affiliation, patients receiving services at Partners' North Shore facilities will have available to them programs providing access to- free or reduced cost specialty physicians services.
  • Investigating best practices regarding free care access and programming including the design and delivery of services, provider community collaborations and community education and outreach.

7. Substance Abuse:

NSMC will work to develop expanded substance abuse day and evening treatment programs in Lynn, working with community providers (including Tri-City Mental Health and Project COPE), to augment the provision of detoxification and other inpatient substance abuse services provided at NSMC.

8. Mental Health:

NSMC will use its best efforts to add three additional mental health clinicians in the Lynn community during FY 1998. In hiring these clinicians, NSMC will take into account the linguistic needs of the NSMC service area, so that segments of the population whose primary language is other than English may be served. In addition, AMC will provide a room adjacent to the Emergency Department for private counseling related to substance abuse, mental health and violence issues.

9. Community Education and Outreach:

NSMC will provide two full-time Community Health Education Center (CHEC)trained, linguistically and culturally appropriate community health outreach workers (CHOWS) through its VNA, targeted at enrolling eligible people into MassHealth enrollment and other appropriate insurance programs. Additionally, NSMC will work with community groups to assess the number of existing CHOWs and areas of focus, identify gaps in community health outreach and develop a coordinated program targeted at priority health issues in the Lynn community. When the MassHealth initiative is completed, NSMC will re-direct its community health outreach workers (CHOWS) to focus on the priorities identified in the plan above.

10. Governance:

It has always been the objective of AMC's Board to maintain a membership which is talented, diverse and reflective of the communities it serves, most importantly the City of Lynn. Now as AMC embarks on its affiliation with North Shore Medical Center, it has the opportunity, after several years of a moratorium on the election of new members, to fill out its Board to meet this objective. It shall seat, within the next six months, a Board of approximately 20 individuals of diverse background of which a majority will reside in its primary service area. It will include and maintain on its Board individuals who have been recommended by a wide range of sources in Lynn, including other health care organizations, elected officials, its own employees, advocacy groups, including the Lynn Health Task Force and other community organizations.

In order to insure that the nominating process is responsive to the interests of the community served by AtlantiCare, the AtlantiCare Board of Trustees will consider recommendations from the Lynn Health Task Force and other community groups and will guarantee that such recommendations will be reviewed and will result in a Board reflective of AMC's primary service area and with cultural, ethnic, and gender diversity. As part of the review process, the AtlantiCare Board will consult with the Lynn Health Task Force and other groups whenever the AMC Board intends to expand or fill vacancies and throughout the nomination process, including a review of the final nominees. The Lynn Health Task Force acknowledges that this review is not intended to be a veto but rather a guarantee that appropriate consultation and results win occur.

The Department shall review compliance with this condition after the six month period. A report of the status of compliance shall be presented to the Public Health Council by staff of the Department after consultation with AMC, North Shore Medical Center, and all community parties specified in this condition.

Failure of the hospital to achieve compliance shall be considered grounds for the Department of take appropriate enforcement action through remedies available under the laws of the Commonwealth.

II. Domestic Violence:

AMC/NSMC intend to work with Help for Abused Women and Children (HAWC) to add two additional HAWC staff members to the AMC/NSMC system.

12. Future Process:

AMC/NSMC/Partners will continue to work collaboratively with the Lynn Health Task Force, LCHC, GLSS, AIlCare VNA, Tri-City Mental Health, HAWC, Project Cope, Health Quarters and Childrens Training Services and other community organizations and providers to assess and improve health care access in the City of Lynn. In those instances where conditions involve an ongoing assessment of need or the ongoing development or expansion of services, the Department of Public Health will continue to be available to the participants to facilitate progress.

These conditions are enforceable by the Department of Public Health under its existing regulatory authority.



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